Effective Date: [01/05/2024]
At RO Care Bharat, we prioritize your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect:
Personal Information: Name, phone number, email address, and physical address provided during service requests.
Service Data: Details of your RO system, service requests, and history.
Technical Data: IP address and browser type to enhance your website experience.
2. How We Use Your Information
We use your data to:
Process and fulfill your service requests.
Communicate updates, invoices, and maintenance reminders.
Improve our services and resolve customer inquiries.
3. Data Sharing
Your information is never sold. We may share data only:
With trusted partners or technicians for service completion.
To comply with legal obligations or respond to legal processes.
4. Cookies and Tracking
We use cookies to enhance user experience on our website. You can disable cookies through your browser settings.
5. Data Security
We adopt industry-standard measures to secure your information. However, no online platform can guarantee absolute security.
6. Your Rights
You can:
Access, update, or request deletion of your personal data.
Opt out of promotional messages by contacting us.
7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of those sites.
8. Policy Changes
We may update this policy periodically. Changes will be posted on our website with the revised effective date.
9. Contact Us
For questions or concerns, contact us at:
Phone: 8910396735
Email: rocarebharat59@gmail.com
Address: Uma Apartment, Rabindra Market Shopping Complex, Kolkata 700084